Terms of service

Welcome to Futbolista. These Terms & Conditions explain how our website operates and the conditions that apply when purchasing our products.

By placing an order with Futbolista, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

Nothing in these terms affects your statutory consumer rights.

1. About Futbolista

Futbolista is an independent, UK-based business specialising in football-inspired art prints and original poster designs.

Futbolista is the trading name of Mark Sydor, operating as a sole trader from London, England.

Business address: Flat 12 Meadway Court, London, NW11 6PN

Email: info@futbolista.co.uk

Website: futbolista.co.uk

Our online store is hosted by Shopify.

2. Our Products

Futbolista sells art prints featuring original poster designs inspired by football, sporting history and popular culture.

Our prints are available in A3 and A2 sizes, as specified on individual product pages.

All prints are supplied unframed unless otherwise stated.

We make every effort to represent our products accurately. However, colours may vary slightly between digital screens and printed products due to differences in display settings and printing processes.

We reserve the right to update product descriptions, designs and availability. Any changes will not affect orders already accepted without the customer’s agreement.

3. Prices and Payment

All prices displayed on our website are in pounds sterling (GBP) and include UK VAT where applicable.

Delivery charges are displayed separately during checkout.

We reserve the right to change our prices at any time. Price changes will not affect orders already accepted.

Payment must be completed using one of the payment methods available at checkout.

4. Placing an Order

When you place an order, you will receive an email confirming that we have received it.

A contract is formed when we confirm that your order has been dispatched.

We may decline or cancel an order before dispatch for legitimate reasons, including stock availability, payment issues or an obvious pricing error.

If we are unable to fulfil an order for which payment has already been received, we will issue a full refund.

Please ensure that your contact details and delivery address are correct when placing your order.

If you notice an error after ordering, please contact us as soon as possible.

5. Dispatch and Delivery

We aim to dispatch orders within 2–3 working days.

Delivery times are estimates and may vary depending on the destination, delivery service and time of year.

We offer tracked delivery within the UK and to selected international destinations.

Full information about delivery services, charges and available destinations can be found in our Shipping Policy.

We remain responsible for your order until it has been delivered to you or someone you have authorised to receive it, in accordance with applicable consumer law.

If your order is delayed, lost or arrives damaged, please contact us so we can help resolve the issue.

6. International Orders

International delivery is available to selected countries.

Available destinations and shipping charges are confirmed during checkout.

International orders may be subject to import duties, taxes or customs handling charges imposed by the destination country.

Unless otherwise stated at checkout, these additional charges are the responsibility of the recipient.

Please check any applicable import restrictions before placing an international order.

7. Cancellations, Returns and Refunds

We want you to be happy with your purchase.

If you wish to cancel an order or return an item, please refer to our Refund & Returns Policy for full details.

For most standard products purchased online, UK consumers have the right to cancel within 14 days of receiving their goods, subject to applicable legal exceptions.

If your order arrives damaged, faulty or incorrect, please contact us at info@futbolista.co.uk.

Nothing in these Terms & Conditions or our Refund & Returns Policy limits your statutory consumer rights.

8. Intellectual Property

All original artwork, poster designs, graphics, branding and website content created by Futbolista remain the intellectual property of Futbolista or their respective rights holders.

Purchasing an art print does not transfer copyright or reproduction rights.

Our original designs may not be copied, reproduced, distributed, resold as reproductions or used commercially without prior written permission.

We reserve the right to take appropriate action against unauthorised reproduction or commercial use of our artwork.

9. Website Use

You agree to use our website lawfully and responsibly.

You must not:

Use the website for fraudulent or unlawful purposes.
Attempt to interfere with its security or operation.
Introduce viruses, malware or other harmful code.
Attempt to gain unauthorised access to our systems.
Copy or commercially exploit our website content without permission.

We may restrict access to our website where reasonably necessary to protect our business, customers or systems.

10. Third-Party Services and Links

Our website uses Shopify and other third-party services to support payments, deliveries and website functionality.

Some links on our website may direct you to independent third-party websites.

We are not responsible for the content or operation of websites outside our control.

Nothing in this section removes our responsibilities to customers under applicable law.

11. Privacy

We respect your privacy and take the protection of personal information seriously.

Information collected through our website is handled in accordance with our Privacy Policy.

Please refer to that policy for details of how your information is collected, used, stored and protected.

12. Errors and Availability

We make every effort to ensure that information on our website is accurate and up to date.

Occasionally, errors may occur in product descriptions, pricing or availability.

If an error affects your order before acceptance, we will contact you to explain the situation and offer an appropriate resolution, including a refund where necessary.

We reserve the right to correct errors and update website information when required.

13. Liability and Consumer Rights

We take reasonable care to ensure that our products are accurately described, properly packaged and supplied in accordance with applicable law.

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

We do not exclude or restrict your statutory consumer rights.

We are not responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control, except where applicable law provides otherwise.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, services or legal requirements.

The most recent version will always be available on our website.

Changes will not retrospectively affect orders already accepted unless required by law or agreed with the customer.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, without affecting any mandatory rights or protections available to consumers in other jurisdictions.

16. Contact Information

If you have any questions about these Terms & Conditions, your order or our products, please contact us.

Futbolista